Director of Case Management

Heather has served as the Director of Case Management at CHRC since 2014. 

Heather was born and raised in San Antonio.  She is a graduate of John Marshall High School and received her Bachelor’s of Arts in History (2004) and Master’s of Social Work (2013) from UTSA.  After working as a Social Studies teacher for several years, Heather realized that there was more she wanted to do in order to give back to her home town.  She began working for Child Protective Services and spent seven years in various positions while also working on her Master’s degree.  While pursuing her degree, Heather began her Advanced Practicum with CHRC where she learned about working with clients who are in need and how to empower them to make positive changes.  After graduation, Heather began working as the Director of Social Services for Christian Assistance Ministry’s (CAM) Northwest location.  She recently returned to CHRC as the Director of Case Management and is happy to be back “home.”  Heather looks forward to continuing to work with the clients served by CHRC as well as teaching the mentors and interns she supervises about effective social work with an under served population.
Heather is married to her high school sweetheart, Jeremiah, and they have three children together: Michele (15), Will (11), and Aidan (8).  They enjoy participating in various sports activities together and Heather also stresses the importance to her family of giving back to their Church and community.
  • Email: hpullen@sachrc.org